Product Issues Discovery

June 23, 2015

Websays can identify issues with fashion products so the brand can react fast to those complains whether they use the appropriate customer service channels or simply use the brands name, with @, # or just the brand’s name. Here’s some examples of issues with the brand, whether it’s product, apps or the brand’s eshop . These examples are from the brand Camper and have been automatically identified by the Websays Dashboard and the powerful Automated Topic system and could go directly to your inbox or phone via SMS as they are generated in real-time:

 

Tweet from @gdelunag

@Camper_CustCare Sí. Después de 6 meses no se hacen responsables por la pésima calidad de sus @Camper Made in China http://pic.twitter.com/jsnaJwOxxZ

Tweet from @hannahbargawi

@Camper v. disappointed with Camper kids shoes & poor cust serv response! Bought in Jan, broken by Mar. 🙁 http://pic.twitter.com/9qUhY5VRZs

Tweet from @ChiffonsChics

Retrouvé mes vieilles #Camper Today en @thecandifactory et @Camper à l'atelier #NotMadeinChina http://pic.twitter.com/8N8J0gTpLj
1 hits

Tweet from @Sayitasit

@Camper this is my CAMPER boot..... damaged yet i have been told tough cant help you by customer services?!!! http://pic.twitter.com/t5KlEXAjmj

Maria Fernandeze TO Camper

Hi, I went to Camper in Inca, Mallorca today and saw two pairs of lovely shoes, NOT bearing the 'leather' label. I went to the counter and asked the girl if the shoes were indeed leather. She told me that they were, so I didn't buy them. I asked whether they had any non-leather shoes to which she told me that ALL Camper shoes contained leather and if I wanted plastic shoes I should go to the Chinese shop or the supermarket. I have seen the following video about the…
1 hits

Adolfo Domínguez hilvana sus cuentas

La arruga es bella. Ese es el eslogan que Adolfo Domínguez se inventó en los años ochenta del pasado siglo, cuando su empresa despegaba. El taller de sastrería creado en 1973 se había convertido en una compañía de moda que, con el nombre de su creador por bandera, comenzaba a extenderse. Vistió a los actores de Corrupción en Miami y entró en los noventa por la puerta grande: amplió su red de tiendas, creó franquicias, se lanzó a otros mercados como el de los perfumes y, por fin, en 1997,…

Tweet from @gillianmcs

@Camper shoes are only 6 months old! Damaged after 4 months Don't need 2 year warranty! Shoes are clearly faulty! http://pic.twitter.com/mQS6kGnTzU

NY Navy Suede Camper and Logo 5 panel camp snapback cap for wholesale review

http://cheap-nike-shoes-online.de.vc/ Low price on sale online Outlet from china free shipping! Wholesale Sneakers Fake Footwear From China Today Onsale ...

Tweet from @jdpoulton

@Camper disappointed with quality of these shoes. Does my 2 year walking receipt cover this? http://pic.twitter.com/mROhFuXkif

Tweet from @allinonesgnews

A bruising experience dealing with Camper shoes customer services http://www.theguardian.com/money/2014/sep/15/camper-shoes-fault-refund-replacement #money http://pic.twitter.com/fhoPI3Fc3n

Tweet from @NoMoreExcuses_

A bruising experience dealing with Camper shoes customer services http://www.theguardian.com/money/2014/sep/15/camper-shoes-fault-refund-replacement http://pic.twitter.com/K652c1QzXU

A bruising experience dealing with Camper shoes customer services

A bruising experience dealing with Camper shoes customer services
5 hits

Tweet from @Nancycf

@Camper decepción Total por su cálidad en zapatos de niña. Con tan sólo dos puestas se deshicieron! http://pic.twitter.com/Hl8Ow89z4D

Tweet from @hannahpittard

Dear @camper, Kinda disappointed in the quality of this pair of Campers. Faulty stitching? http://pic.twitter.com/3PtAvbPqQD

Tweet from @hannahpittard

@Camper Kinda disappointed in the quality of this pair of Campers. Faulty stitching? http://pic.twitter.com/EAklVarebV

Tweet from @Camper

Camper at Galleries Lafayette in China http://pic.twitter.com/vAsA7Xrgcl
12 hits

Tweet from @beautycheng29

@camper what happened to your famous camper quality? My latest pair caused injury and bruising to both my feet http://pic.twitter.com/1wyYqLXjEL
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